When using a franking machine to send your business mail, it is vital that you prepare your outgoing post correctly. If you don’t, you could end up overpaying for your postage, or causing delays to your outgoing mail.
To make sure you avoid any franking machine mishaps, below is everything you need to know about preparing your post.
1 - The franking mark must be in blue ink. The changeover from red to blue was implemented a few years ago by the Royal Mail but some customers are still printing incorrectly.
2 - The franking mark must be at the top of your item, on the right hand side.
3 - The franking mark must be clear and readable so that the Royal Mail scanners can process the mail correctly.
4 - Your outgoing post must be franked with the correct date. It is possible to pre-date your post but it can only be posted on the date shown.
5 - Make sure you set your franking machine to £0.00 before you start franking. If incorrect postage has been applied it can result in under or overpaying and you may incur an additional fee.
6 - For more efficient postage, add a return address on your envelopes and packages.
And that’s it. Six simple steps to make your franking machine process run smoothly - and ensure your post arrives on time, every time.
June 19th 2017