Royal Mail News May 2012

Changes to the design on franked mail – Delivered by Royal Mail.

We are changing the design on franked mail from 2nd January 2013 and will print a new mark on franked, machine-readable letter items using our automation equipment in our Mail Centres.  The new mark will appear in the top left hand corner of the envelope and will include our Royal Mail logo with the words, “Delivered by“.

We believe it would be helpful to everyone – you the customer and receiving households and businesses – to make it easy to identify whether Royal Mail or another company delivered each item of mail.

We are staging the implementation, providing over seven months’ notice of this change so that you have time to make any adjustments to your stationery.  For example if you have any company logos, slogans or a return address on the face of your stationery in the top left hand corner, you will need to make some adjustments to ensure that this area on the envelope is left clear.  If this area is clear on your stationery, you don’t have to do anything. 

The printed mark is in addition to the two Royal Mail indicia already applied on the right hand side of the letter.

There is an email address to direct any queries to: deliveredby@your.royalmail.com or please visit the Royal Mail website for further details.

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